How can I learn more about zero waste lifestyles?
How much do you charge for shipping?
Being a small business, we currently do not offer free shipping, and charge a standard shipping fee of INR 100 for all orders.
Where can I find the status of my order?
You will receive an email soon after we dispatch your order with the tracking details. If you did not receive one, write to email@example.com to know your order status.
Can I cancel my order?
Please write to us on firstname.lastname@example.org to request a cancellation of your order within 24hours of placing the order. If the order has not been dispatched, we will try our best to cancel your order and process a complete refund, however, once the order has been dispatched from our end we do not guarantee that the cancellation request would be fulfilled.
Can I pay using cash upon delivery ?
Due to current circumstances, we have temporarily disabled CoD option on our platform.
I want my items to be replaced.
Due to personal care nature of our products and hygiene reasons we do not accept any returns and replacement requests for products. However, if you have received a damaged or a defective item, please raise a request within 10 days of receiving the order by emailing us on email@example.com and sending across relevant images of the items. We will resolve your issue in the best possible way.
How can I order in bulk for gifting and various types of events?
Fill out this form and we will get in touch with you!
I want to learn more about your impact!
How does Bare Loyalty program work?
Check out #BareZeroWaste club for more details about our loyalty program.
What about international shipping?
We currently ship our lifestyle products internationally to selected countries listed below! As much as we want to get you going ASAP, it takes 7-10 business days to cross oceans.
Reach out to us on firstname.lastname@example.org if you do not see your country listed below and we can definitely look into adding it!
Andorra, Australia, Austria, Bahrain, Bangaladesh, Belgium, Bhutan, China, Cyprus, Denmark, Egypt, Finland, France, Germany, Ghana, Greece, Hongkong, Indonesia, Iraq, Ireland, Italy, Jordan, Kenya, Kuwait, Lebanon, Liechtenstein, Luxembourg, Malaysia, Mauritius, Nepal, Netherlands, Norway, Oman, Philippines, Portugal, Qatar, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, united Arab Emirates, United Kingdom, Vietnam, Yemen.
Can I request a return for my order?
Due to personal care nature of our products and hygiene reasons we do not accept any returns once the product has been delivered to the customer.
How do subscriptions work?
Subscribe your favourite Bare products by placing the order just once and getting them delivered to your doorstep at your desired frequency.
Based on the frequency you select and your preferred payment method, your card is auto-charged on the next delivery date and the order is placed automatically. The product is dispatched from our end within 24hours and is delivered to your preferred shipping address within 3-5 working days.
Subscriptions can be cancelled anytime free of charge after second recurring order. A small cancellation fee is levied if the subscription orders are cancelled before the second recurring order.
How soon will I receive my order?
We usually curate your Bare Box by hand within 24 hours of receiving your order. It'll take 5-7 business days to get to your doorstep.
Do all my Bare Goodies within 1 order arrive in one Bare Box?
Hell yeah! It's all about decreasing our footprint as much as possible, through packaging, logistics and what's in the box!
What are Ecovia Bags?
Refer to our packaging section to know more about the returnable and reusable Ecovia Bags!
Bare boxes OR Ecovia Bags?
- All products that consist of 1 or more gift bundles will be dispatched using Bare boxes
- Orders that do not consist of gift bundles can avail the option of having their orders delivered using Ecovia reusable bags. When you receive these bags, please refer to this blogpost to understand the simple and seamless process to return this bag and keep it in circulation